Returned merchandise will be accepted in un-used, un-washed, un-altered condition within 14 days of receipt of your order.
Exchanged merchandise will be accepted in un-used, un-washed, un-altered condition within 30 days of receipt of your order. Please allow 72 hours from time of receiving your returned order for new merchandise to be shipped.
Returned & Exchanged merchandise should be returned to the below address at customer’s expense* We highly recommend you use a trackable or insured service when returning merchandise.
*For Returns or Exchanges that are the result of defective merchandise or receiving an incorrect merchandise return shipping service will be paid by Barking Irons.
Questions about Returns & Exchanges? email firstname.lastname@example.org
International orders shipping from our US store are billed at our most economical rates unless express services are requested. Please allow up to two weeks transit time for international orders.
Customers are responsible for all international duties, tariffs, or import taxes resulting from international shipments.
Barking Irons reserves the right to refuse international orders that require higher than average shipping charges.
Orders shipping outside of North America are not eligible for exchanges. Customer pays return shipping in case of returning merchandise.
Shipping to the following countries is not available due to high risk of fraudulent orders and/or a low probability of delivery being successful:
Afghanistan, Angola, Argentina, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bosnia & Herzegovina, Botswana, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Croatia, Cyprus, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, India, Indonesia, Iraq, Israel, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Lesotho, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mongolia, Morocco, Mozambique, Myanmar (Burma), Namibia, Niger, Oman, Pakistan, Philippines, Qatar, Russia, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, St. Helena, Sudan, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, United Arab Emirates, Uzbekistan, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe
International shipping questions? Contact email@example.com
If you received your order and something is not quite right, please contact us immediately and someone will get back to you shortly.
If you have not received your order and think there may be a delivery or shipping issue, please contact us here
For any defective or damaged merchandise, or if you did not receive the correct items per your order confirmation, Barking Irons will send you a return shipping label and work to resolve the issue quickly.
Please note Barking Irons is only responsible to ship orders as they appear on the order confirmation.
If you notice an error on your order confirmation please contact us immediately and we will try to amend before your items ship.
Need to discuss a problem with your order? email firstname.lastname@example.org
If you have questions about your invoice, charges, or a pending refund please contact email@example.com
Please allow 72 hours for refunds to fully process and may take time to appear on your statement.
Refunds will only be processed once returned or cancelled items have been received and verified.